Slowly, the insurance market which is approximately 300 years old is experiencing what you might call a technological shift.
Check Collected.Reviews for other things the insurance market is experiencing. Technology has made insurance companies carry out reviews of insurance plans, and come up with new insurance terms concerning technology.Technology has also enabled insurance companies to be able to reduce the cost of operation.
For a better understanding of what many people might call Insurtech, below is something you might call the ultimate guide to invest in technology for insurance companies.
1. Social Media:
In the current world, it is almost impossible to survive in the global market without the use of social media and this does not exclude the insurance industry. Social media has been a medium for insurance companies to connect with their customers. Some companies prefer using the Internet to connect with prospective clients, while at the same time using the Internet to update and serve their existing clients better.Social media platforms like Facebook can also be used by insurance companies to ask questions and offer insurance quotes.
2. Artificial Intelligence:
Since carriers rely on data, artificial intelligence has been made to have the most effect on the insurance industry since it also involves data. The insurance companies that embrace artificial intelligence have the highest chance of surviving in the global insurance economy.Once used properly, artificial intelligence gives insurance companies a competitive edge over insurance companies that don’t use artificial intelligence. Hippo is one of the companies that use Artificial Intelligence.
3. Telematics Devices:
By installing telematics devices, consumers are saving a lot of money.A lot of cars being manufactured now have telematics devices installed in them.If they don’t, you can also install them yourself beneath the steering wheel.This monitor will help insurance companies to track the driving habits of their consumers. They can also use the information gotten from the telematic devices to educate their consumers on new and better ways to improve their driving incentives.
4. Robotic ProcessAutomation (RPA):
Everyone gets scared when they are told that robots will one day take the jobs normally meant for humans. However, in the insurance industry, it is a lot less dramatic because they only need to be automated. With time, consumers will see more self-service options, which will reduce the need for back-office jobs. On the other hand, agents with skills in machine learning and data analytics will be in greater demand.
The concept of Blockchain still makes a lot of people scared, even though information on it can never be replaced. One of the effects of Blockchain is that consumers will want faster services. Blockchain will prevent fraud, improve risk assessment, and most importantly, lower the cost of satisfying customers.
Insurance companies must come to the terms that technology is here to stay.Technological innovation will favor both insurance companies and consumers, as it will reduce operation costs, increase revenue and increase customer satisfaction.